How and when is your personal data collected by us?
Most of the personal data we process about you comes directly from you, for instance:
· when we request information directly from you and you provide us the requested information;
· when you ask us to perform a valuation;
· when you express an interest in buying or selling to anyone of us;
· when you sign up on artagendasea.org to receive news about us and our activities;
· when you subscribe to our newsletter;
· when you attend an AASEA event, exhibition or visit us at our offices.
We may also obtain information about you and/or the property you own or wish to acquire and/or divest of from other sources, for instance:
· When someone introduces you to us;
· When we research artworks and we find information about you in sources such as newspaper articles, exhibition catalogues, public auction results;
· When our contacts give us feedback in relation to objects and who owns them.
What do we do with the personal data collected?
Personal data collected is used and/or disclosed by us for any one or more of the following purposes:
· to respond to your queries and requests;
· to complete our internal KYC (know your client) verification process;
· to provide you with the services we typically provide through third party organisations associated with us, for instance: our bankers, credit card processing company, art handlers and shippers, artwork conservators, photographers, storage facilities, insurers etc.
· to process any acquisitions and divestments made by you with us, including effecting payment;
· to send you information and marketing materials in relation to artworks and services and those of third party organisations associated with us;
· for marketing research, user profile and statistical analysis;
· complying with applicable laws and regulations, the requests of law enforcement and governmental and tax regulatory officials, or on orders of court;
Where we use and/or disclose personal data to third party organisations, we do so on the basis that these organisations will keep the data confidential and secure, and they will only use the information for the intended purpose(s) they have obtained your personal data from us in the first place.
We do not sell any personal data in our possession to any third party for any purpose.
How long will we keep your personal data?
We will retain your personal data for as long as is necessary to provide the services we provide, maintain business records to satisfy tax, legal and other regulatory requirements, and protect and defend against potential legal claims.
In the context of our research and records on ownership of art objects to assist with checks on authenticity, provenance and title, we will keep your data for as long as the record is relevant to our business interest.
What steps do we take to keep your personal data secure?
We will take all reasonable and appropriate steps to protect the security and integrity of all personal data. We use a variety of physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration of your personal data.
As effective as our steps to protect your personal data are, we cannot guarantee the complete security of personal data held in our system, nor that that information you supply through the internet or any computer network is entirely safe from unauthorised intrusion, access or manipulation during transmission. Any transmission is at your own risk. We cannot be liable for any resulting misuse of your personal data.
How do you know when our policy is updated?
How can you raise concerns about our collection and use of your personal data?
You may withdraw your consent to the collection, use or disclosure of your personal data at any time by giving us reasonable notice via email at email@example.com. If you withdraw your consent, we will inform you of the expected outcomes of your withdrawal.